Thanks for shopping with Cities and Oceans. Please note all swimwear, earrings, hats, and personal protective wear including masks are final sale due to the intimate nature of the product. All other products are eligible for a store credit once the item is returned. All returns must be physically brought back or mailed to Cities and Oceans within 14 days of purchase. All returns that are mailed, will be at the expense of the customer. Please reach out if you have any questions of concerns regarding our policies.